RETURN POLICY

While we work hard to ensure the quality of our products and hope they add some magic to the world, we understand that sometimes products may need to be returned.

Return Conditions

For items to be eligible for returns, they must satisfy the below conditions:

  • Returns must be initiated within 14 calendar days of receiving the product.

  • Item must be in excellent, re-sellable condition. Any sets must include all pieces. Clothing must be un-worn and un-washed.

  • Shipping costs are non-refundable and customers are responsible for shipping the product back to us.

  • Once we receive the returned product and verify its condition, we will process the refund. Please allow 5-7 business days for the refund to process.

  • We cannot accept the return of any custom items unless the item was received damaged.

  • We are not responsible for any lost or stolen items. If an item is lost in the mail, please contact the mail carrier for resolution.

Initiating a Return

Please fill out the below form to initiate a return.